Terms of use

1. Welcome to Your Digital Gifts

These Terms of Use ("Terms") apply when you use our website yourdigitalgifts.com (which we’ll call "the Platform" from now on). The Platform is owned and operated by [Company].

By using the Platform, you agree to these Terms. If you don't agree, that's okay – just don't use the site. We'll update these Terms from time to time, and if anything important changes, we'll let you know. Continuing to use the Platform after changes means you accept the updated version.

2. Setting Up an Account

To buy from us, you'll need to create an account. Here's what that involves:

  • You must be of legal age (or have a parent or guardian handle the purchase for you).
  • You'll need to provide some basic info – name, email address, and a way to pay.
  • You're responsible for keeping your account details safe. If someone gets into your account because you shared your password or didn't log out, that's on you.
  • We might ask for additional verification sometimes (especially for larger purchases) to keep things secure and comply with anti-money laundering rules.
  • We reserve the right to suspend or deactivate accounts if we suspect unusual activity, fraud, or violation of these Terms. If that happens and you think it's a mistake, email us at support@yourdigitalgifts.com and we'll take a look.

3. Buying Gift Cards

When you click the purchase button, you're entering into a legally binding agreement to buy the product. Here's how it works:

  • All sales are final. Once you've bought a digital code, we can't take it back. The only exception is if there's a technical issue on our end – then we'll work with you to make it right.
  • You get what you pay for. The code is delivered to your email after payment processes. Usually within a minute. Didn’t receive your mail? Check your “spam” folder and make sure you entered your email address correctly. If the issue is still present, contact our support.
  • It's your code now. Once delivered, you're responsible for keeping it safe. Lost it? Shared it with someone you shouldn't have? We can't replace it.
  • We don't control what happens after you redeem the code with the actual brand. If you have issues with activation (like a code not working on the brand’s site), you'll need to take that up with them. We're the seller, not the code issuer.

4. Payment Details

Minimum spend: €5 per transaction. Maximum spend: €500 per transaction.

Daily limits: No more than 10 purchases on a single card in one day.

We use trusted third-party payment processors to handle transactions. We don't store your card details. If there are any bank fees or processing charges, those are yours to cover.

5. Refunds and Cancellations

We know refund policies can feel like a headache, so let's keep this simple.

  • Gift cards are non-refundable. Once you've got the code, that's it.
  • The only exception: If something genuinely breaks on our end (like you paid and didn't receive the code) let us know within 14 days. We'll investigate and issue a refund if we confirm it was our fault.
  • Refunds are processed to the original payment method.

6. Your Responsibilities

When you use our Platform, you agree to:

  • Provide accurate information (don't pretend to be someone else).
  • Not use the site for anything illegal (no fraud, no money laundering, etc.).
  • Not try to hack, scrape, or otherwise mess with the Platform.
  • If you break these rules, we reserve the right to suspend or terminate your account. We'll also cooperate with law enforcement if needed.

7. Our Rights and Limits

We do our best to keep the Platform running smoothly, but here's what we can't promise:

  • No guarantees of uninterrupted service. Sometimes we need to do maintenance. Sometimes things break. We'll try to keep downtime to a minimum.
  • No liability for third-party issues. If a brand refuses to accept a gift card or changes their terms after you buy, that's between you and them.
  • No responsibility for lost or stolen codes. Once delivered, it's in your hands.
  • We're also not liable for any indirect losses, like if you buy a gift card as a present and the recipient doesn't like it, or if you were planning to resell it and something goes wrong.

8. Intellectual Property

Everything on the Platform (the design, text, logos, code and other parts) belongs to us or our licensors. You're allowed to use the site for its intended purpose, but you can't copy, republish, or sell any part of it without permission.

9. Termination

You can delete your account anytime by emailing us at support@yourdigitalgifts.com. We'll remove your personal data within a reasonable time, subject to legal retention requirements (more on that in our Privacy Policy).

We may also terminate or suspend accounts at our discretion if we have reason to believe the Terms have been violated.

10. Applicable Law

These Terms are governed by the laws of [Country]. Any disputes will be handled by the courts of [City], though we hope it never gets to that point.

11. Restricted Countries

We don't do business with individuals or entities located in North Korea, Iran, or Myanmar. We also apply enhanced screening for activity from certain high-risk jurisdictions (the full list is in our internal compliance procedures).

12. Contact Us

Questions? Concerns? Just want to say the website looks nice? We're at:

Email: support@yourdigitalgifts.com
Phone: [Phone Number]
Address: [Company Address]